Terms of Use

By accessing, browsing, or otherwise using the website located at factorialhr.site (the "Website"), you — whether as an individual acting on your own behalf or as a representative of a legal entity — acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use (the "Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you must immediately discontinue your use of this Website.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and FACTORIAL LTDA., a company duly incorporated under the laws of the Federative Republic of Brazil, registered under CNPJ 44.259.221/0001-54 ("Factorial," "we," "us," or "our").

If you are accessing or using this Website on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms and that your acceptance constitutes acceptance by the entity. In that case, references to "you" in these Terms will refer to that entity.

This Website is provided for informational purposes and to facilitate access to Factorial's human resources management software and related professional services. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use this Website solely for lawful purposes consistent with these Terms.

You agree to use this Website only in ways that are lawful, respectful, and consistent with its intended purpose. Specifically, you may use the Website to:

• Learn about Factorial's products, features, pricing, and service offerings.
• Submit inquiries, demo requests, or contact forms in good faith.
• Access publicly available content, blog posts, and educational resources published on the site.
• Navigate to external Factorial platforms, portals, or application environments where you hold a valid, authorized account.

The right to access and use this Website does not include the right to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for commercial purposes without Factorial's prior written authorization. Any unauthorized use will immediately and automatically terminate the limited license granted to you under these Terms.

Factorial reserves the right, at any time and without prior notice, to modify, suspend, or discontinue any aspect or feature of the Website — temporarily or permanently — including access to certain content, pages, or functionality. We will not be liable to you or to any third party for any such modification, suspension, or discontinuation.

All content published on or made available through this Website — including but not limited to text, articles, blog posts, white papers, graphics, photographs, illustrations, icons, videos, audio clips, data compilations, software code, interface designs, trade names, logos, and trademarks — is the exclusive property of FACTORIAL LTDA. or its licensors and is protected under applicable Brazilian intellectual property law, including Law No. 9,279/1996 (Industrial Property Law), Law No. 9,610/1998 (Copyright Law), and relevant international treaties to which Brazil is a signatory.

The Factorial name, logo, and any associated product names are trademarks or registered trademarks of FACTORIAL LTDA. No trademark, service mark, or trade name of Factorial may be used without our prior written permission. Any unauthorized use of Factorial's intellectual property may constitute an infringement of our rights and may give rise to civil and criminal liability under Brazilian and international law.

Subject to your compliance with these Terms, Factorial grants you a narrow, revocable license to view and print limited portions of the Website's content solely for your own non-commercial, personal, or internal business informational use. You must retain all copyright and proprietary notices contained in the original material. You may not:

• Reproduce, republish, or redistribute Website content in any medium without express written consent.
• Create derivative works based on any content from this Website.
• Use any content from this Website for commercial purposes without a prior written license from Factorial.
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices embedded in or accompanying the content.
• Use data-mining, robots, scrapers, or similar automated data-extraction or data-collection tools to harvest content or metadata from this Website.

Any feedback, suggestions, ideas, or comments you voluntarily submit to Factorial regarding the Website or our services ("Feedback") will be deemed non-confidential and may be freely used, reproduced, adapted, and incorporated into our products and services by Factorial without compensation or acknowledgment of any kind.

You agree to act responsibly and in good faith at all times when using this Website. As a condition of your access, you represent, warrant, and agree that you will not engage in any of the following prohibited activities:

• Impersonating any individual, organization, or entity, including any Factorial employee, officer, or agent, or misrepresenting your affiliation with any person or entity.
• Submitting false, misleading, or fraudulent information through any form, registration flow, or communication channel on this Website.
• Uploading, transmitting, or distributing malicious software, viruses, worms, spyware, ransomware, Trojan horses, or any other harmful or disruptive code or content.
• Attempting to gain unauthorized access to any server, network, account, system, or database connected to or accessible through this Website.
• Interfering with, overloading, or disrupting the infrastructure of this Website or the servers and networks connected to it, including through denial-of-service attacks or similar techniques.
• Harvesting, collecting, or storing personal data or information about other Website users without their express consent and without complying with applicable data-protection law, including Brazil's Lei Geral de Proteção de Dados (LGPD — Law No. 13,709/2018).
• Using this Website in any manner that could damage, disable, impair, or negatively affect Factorial's reputation, systems, or business relationships.
• Engaging in any commercial solicitation or advertising directed at other users of this Website without Factorial's prior written authorization.
• Accessing, using, or attempting to use any part of the Website in violation of applicable local, national, or international law or regulation.

This Website may contain hyperlinks to external websites, resources, platforms, or services operated by third parties, including integration partners, technology providers, certification bodies, and content sources. These links are provided solely as a convenience and for informational purposes.

Factorial does not endorse, control, monitor, or assume any responsibility for the content, privacy practices, accuracy, legality, or availability of any third-party websites or resources that are linked to or from this Website. Accessing a third-party site through a link on our Website is entirely at your own risk, and you do so subject to the terms and conditions and privacy policies of those third-party sites.

We encourage you to review the terms of use and privacy policies of any external websites you visit. The inclusion of any link on our Website does not imply a recommendation, approval, or affiliation with the linked site or its operators. Factorial will not be liable for any loss or damage of any kind arising from your use of or reliance on any content, goods, or services available through third-party websites.

If you become aware of a third-party link on our Website that you believe is inappropriate, broken, or harmful, please notify us at contato@factorialhr.site so we can review and address the issue.

This Website and all content, materials, information, products, and services made available through it are provided on an "as is" and "as available" basis, without any representations or warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, Factorial expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Website will be uninterrupted, error-free, virus-free, or free of other harmful components.
• Any warranty regarding the accuracy, completeness, reliability, timeliness, or currency of any content published on or through the Website.
• Any warranty that defects or errors will be corrected, or that the Website or the servers that make it available are free of viruses or other harmful elements.

Information published on this Website — including product descriptions, feature lists, pricing indications, and third-party statistics — is provided for general informational purposes only and may not reflect the most current developments. Nothing on this Website constitutes legal, financial, tax, employment, or professional advice of any kind. You should consult a qualified professional before making decisions based on information found on this Website.

To the maximum extent permitted by applicable law, FACTORIAL LTDA., its directors, officers, employees, contractors, agents, affiliates, successors, and assigns shall not be liable to you or to any third party for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to:

• Your access to, use of, or inability to access or use this Website or any of its content.
• Any unauthorized access to or alteration of your transmissions or data through this Website.
• Any errors, inaccuracies, or omissions in any content or information provided on the Website.
• Any interruption, suspension, or discontinuation of the Website, whether caused by technical failures, maintenance, or otherwise.
• Any conduct or content of any third party linked to or accessible from this Website.
• Viruses, malware, or other technologically harmful material that may infect your equipment due to your use of this Website or any linked third-party site.
• Reliance on information published on this Website to make business, legal, financial, or other decisions.

This limitation applies regardless of the legal theory under which the claim is brought — whether in contract, tort (including negligence), strict liability, or any other legal or equitable theory — and even if Factorial has been advised of the possibility of such damages.

Where liability cannot be fully excluded under Brazilian consumer protection law (Lei No. 8,078/1990 — Consumer Defense Code) or other mandatory legislation, Factorial's total aggregate liability to you for any claims arising out of or in connection with your use of this Website shall be limited to BRL 500.00 (five hundred reais) or, if greater, the amount actually paid by you to Factorial in the twelve (12) months preceding the event giving rise to the claim, whichever is lower.

You agree to defend, indemnify, and hold harmless FACTORIAL LTDA. and its respective directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way related to:

• Your access to or use of this Website in a manner that is inconsistent with or in breach of these Terms.
• Your violation of any applicable local, state, national, or international law, regulation, or third-party right, including intellectual property rights or rights of privacy.
• Any content, information, or data you submit, post, transmit, or otherwise make available through the Website.
• Your negligent, reckless, or intentional misconduct in connection with your use of the Website.
• Any misrepresentations you make in connection with your use of this Website or in any communication with Factorial or its personnel.

Factorial reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with Factorial's defense of any such claim. You will not settle any such claim without Factorial's prior written consent. Factorial will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

These Terms and any dispute, controversy, or claim arising out of or relating to them — or the breach, termination, or validity thereof — shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws principles.

Any legal action, suit, or proceeding arising out of or related to these Terms or your use of this Website shall be brought exclusively before the courts of competent jurisdiction located in São Paulo, State of São Paulo, Brazil. Both you and Factorial expressly consent to the exclusive personal jurisdiction of those courts and waive any objection based on inconvenient forum or lack of personal jurisdiction.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. If you are a consumer domiciled in Brazil, you also retain the benefit of any mandatory consumer protection provisions afforded to you under the Brazilian Consumer Defense Code (Lei No. 8,078/1990) and any other compulsorily applicable national legislation, and nothing in these Terms is intended to limit or waive those rights.

Factorial reserves the right to review, update, amend, or replace any part of these Terms at any time, at its sole discretion. We will indicate the date of the most recent revision at the top of this page under "Last updated." It is your responsibility to check this page periodically for changes.

When we make material changes to these Terms — changes that significantly alter your rights or our obligations — we will make reasonable efforts to notify you through a prominent notice on the Website homepage or, where applicable, by sending an email to the address associated with your account. However, we are not obligated to provide direct individual notice for every revision.

Your continued use of this Website following the posting of any revised Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue your use of the Website. We encourage you to review these Terms regularly so that you are always fully informed about the conditions governing your use of this Website.

Provisions that by their nature should survive termination — including intellectual property ownership, disclaimers of warranty, limitations of liability, indemnification obligations, and governing law — will survive any expiration or termination of your relationship with Factorial or your use of the Website.

If you have any questions, concerns, or requests related to these Terms of Use — or if you need to report a suspected violation or an inappropriate third-party link found on this Website — please do not hesitate to get in touch with us. Our team is committed to responding to all legitimate inquiries in a timely and professional manner.

You may also reach out to us to request a copy of our Privacy Policy, to exercise your rights as a data subject under Brazil's LGPD, or to seek clarification on any aspect of these Terms before using the Website.